Last Updated: 2021-11-16
Do Some Good Community Contribution Company Inc (“DSGCCC”, “us”, “we”, “our”) operates the www.DoSomeGood.ca website and mobile applications (the “Service” or “Do Some Good”).
Personal Information may include your name, email address, birth date, current city, home address, phone number, education, employment information and volunteer and donation history.
We are committed to providing our clients, customers, members ("you", "your" or "them") with exceptional service. Providing exceptional service may involve the collection, use and, at times, the disclosure of your Personal Information to other users. Protecting your Personal Information is one of our highest priorities. While we have always respected your privacy and safeguarded all Personal Information, we have strengthened our commitment to this goal. This is to continue to provide exceptional service to you and to comply with all applicable laws regarding the collection, use and disclosure of Personal Information. We will inform you of why and how we collect, use and disclose Personal Information; obtain your consent, as required; and handle Personal Information according to applicable law, including the Personal Information Protection Act (British Columbia) (“PIPA”). Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your Personal Information and allowing you to request access to, and correction of, your personal information.
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will only collect Personal Information that is necessary to fulfill the following purposes:
You provide implied consent where our purpose for collecting, using or disclosing your Personal Information would be considered obvious or reasonable in the circumstances and you voluntarily provide your Personal Information for that purpose.
The social sharing of personal data is outlined in our Data Sharing Policy document. Consent may also be implied where you have notice and a reasonable opportunity to opt-out of having your Personal Information used for mail-outs, marketing or fundraising and you do not opt-out.
We may collect, use or disclose Personal Information without your consent in accordance with applicable laws and regulations:
We will not sell your Personal Information to other parties, unless consent has been provided or implied. We retain your Personal Information for the time necessary to fulfill the identified purposes or a legal or business purpose. Where we have used the Personal Information of another user to make a decision that affects you, we will retain the Personal Information of that user for at least one (1) year. We will make reasonable efforts to ensure that your Personal Information is accurate and complete. You may request correction to your Personal Information to ensure its accuracy and completeness. A request must be in writing and provide sufficient detail to identify your Personal Information and the correction being sought.
We are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access or other methods, in our discretion. We will use appropriate security measures when destroying your Personal Information such as shredding documents or deleting electronically stored information, in our discretion.
We will continually review and update our security policies and controls as technology changes to ensure the ongoing security of your Personal Information.
If you use the iOS or Android mobile application, you can delete your account yourself by visiting the home screen and selecting 'Settings'. Deleting your account will be one of the options. You have the right to have your account, user profile and communication history deleted at any time by sending an email to firstname.lastname@example.org to request the deletion.
Data that you have submitted to another user on the platform will be anonymized and disassociated from your user account but the anonymous submitted data may be retained in instances where there is shared ownership. Examples of data with shared ownership would include but not be limited to a volunteer hour submission to a charitable organization or a form submission to a business (donation request, impact follow up or other custom form). Further details regarding data sharing can be found in our Data Sharing Policy.
We may collect information that your web browser sends whenever you visit our Service ("Log Data"). This Log Data may include information that is not confidential in nature, such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services, such as Google Analytics, that collect, monitor and analyze how people find us on the internet, and how our Platform is used, so that we can better understand the needs of users and improve our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
We only use "cookies" to maintain your logged in state, no tracking or data collection is performed via cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not instruct your browser to refuse all cookies or to indicate when a cookie is being sent, your consent to our use of your Personal Information may be implied.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties will have access to your Personal Information only for the purpose of performing these services on our behalf and are obligated not to disclose or use your Personal Information for any other purpose.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. It is also possible to opt out of communications during sign up as well as the ‘Settings & Privacy’ area on Do Some Good.
The security of your Personal Information is very important to us. While we use industry-recognized safeguards to protect your Personal Information, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage is 100% secure. More details about our technology and security measures can be found in our Security Description Document.
Your information, including Personal Information, may be transferred to, and maintained on, computers located outside of your province, but within Canada.
Information in the form of photos, videos, uploaded documents and other media for the purpose of sharing with others may be transferred to and maintained on computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. These items have no personally identifiable information linking them back to your person or location, beyond content intentionally and explicitly embedded in the images, documents or media themselves by the creator.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address, and is not intended for use by, anyone under the age of 13 ("Minor").
We do not knowingly collect personally identifiable information from Minors. If you are a parent or guardian and you are aware that your Minor has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Minors without verification of parental consent, we take steps to remove that information from our servers.
You have a right to access your personal information, subject to limited exceptions outlined in section 23 of PIPA.
A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought. A request to access personal information should be forwarded to the Privacy Officer identified below.
Upon request, we will also tell you how we use your personal information and to whom it has been disclosed, if applicable.
We will make the requested information available within 30 business days, or provide written notice of an extension where additional time is required to fulfill the request.
A minimal fee may be charged for providing access to personal information. Where a fee may apply, we will inform you of the cost and request further direction from you on whether or not we should proceed with the request.
If a request is refused in full or in part, we will notify you in writing, providing the reasons for refusal and the recourse available to you.
The Privacy Officer is responsible for ensuring DSGCCC’s compliance with this policy and
You should direct any complaints, concerns or questions regarding DSGCCC’s compliance in writing to the Privacy Officer. If the Privacy Officer is unable to resolve the concern, you may also write to the Information and Privacy Commissioner of British Columbia.